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Passionate travel consultant with over 10 years of experience in travel industry providing safe and pleasant travel for clients.Well experienced in organizing itineraries according to time frames, weather, and events. Dedicated to providing clients with the best customer service and travel experience possible.Bringing forth strong communication skills, and a commitment to safe, timely, and pleasant travel.
Master of Tourism Administration at Garden City College, Bangalore
DECEMBER 2006 ~ DECEMBER 2008
Ensuring and providing flawless, upscale, professional and high class guest service experiences
Analyzing customer feedback and providing strategic direction to continuously improve overall rating
Responding to guests needs and anticipating their unstated ones
Determining clients' needs and suggesting suitable travel packages
Organizing travels from beginning to end, including tickets, accommodation and transportation
Supplying travelers with pertinent information and useful travel/holiday materials
Deciding how many holidays to sell each season and the resorts/countries to use
Visiting resorts to ascertain accommodation quality and suitability
Liaising with coach operators, airlines, hoteliers and resort reps
Agreeing service levels, contracts and costs
Confirming customer names with airlines/hotels
Collecting, evaluating and responding (as appropriate) to customer feedback
Using market research information to guide decisions
Producing brochures and internet-based information
Providing pricing information
Marketing holidays to clients via travel agents, websites, brochures and television advertising
Handling bookings, invoicing and issuing of tickets
Predicting profits or number of bookings
Working with travel consultants from different travel agencies to put holiday packages together Combining travel, accommodation and services such as sightseeing arrangements to create holiday packages.